Privacy Policy

This Privacy Policy describes how Sedulous Commerce LLC, doing business as Sedulous Commerce ("Sedulous Commerce," "we," "us," or "our"), collects, uses, and protects information when you visit sedulouscommerce.com (the "Site"), contact us, or use our advertising and marketing services (the "Services").

By using the Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or Services.

1. Who We Are

Sedulous Commerce is a digital advertising agency. We plan, build, and manage paid advertising campaigns and the supporting customer relationship management (CRM) and automation systems used by our business clients. We act as a service provider to those clients.

Every campaign we operate runs inside our client's own advertising account, under that client's own brand. Our role is to plan, produce, manage, and optimize that advertising, and to build the systems our clients use to respond to the people who contact them.

2. Information We Collect

We may collect the following categories of information:

• Identity & contact information — name, business name, email address, mailing address, and phone number.
• Communication data — messages, inquiries, and information you provide when you contact us, opt in to communications, or request information about our Services.
• Marketing & engagement data — how you interact with our ads, emails, forms, and Site (e.g., pages visited, links clicked, time on page).
• Technical data — IP address, browser type, device information, and similar information collected automatically through cookies and similar technologies.
• Transaction data — information related to Services you purchase or inquire about.

We collect this information directly from you, automatically through your use of the Site, and from third-party advertising and analytics platforms you interact with (such as Google or Meta).

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services;
• Respond to your inquiries and provide customer support;
• Send you information, updates, marketing communications, and SMS text messages that you have consented to receive;
• Personalize and improve your experience and our advertising;
• Analyze Site usage and measure the performance of our marketing;
• Comply with legal obligations and enforce our terms; and
• Detect, prevent, and address fraud, security issues, or technical problems.

4. SMS / Text Messaging Program

If you provide your mobile phone number and opt in to receive text messages from Sedulous Commerce, the following terms apply:

5. How We Share Information

We do not sell your personal information. Information is used and disclosed only in the limited circumstances described below:

• Service providers: With trusted vendors who perform services on our behalf (e.g., CRM, hosting, analytics, advertising platforms, email/SMS delivery), who are obligated to protect your information and use it only to provide those services.
• Advertising we operate for a client: Sedulous Commerce plans and manages advertising campaigns as a service provider for its business clients. Where you knowingly submit an inquiry through a campaign, landing page, or form that we operate on a client's behalf, you are contacting that business directly. The information you provide is collected for and controlled by that client, who responds to you. Sedulous Commerce processes it solely on that client's documented instructions and for no other purpose.
• Legal & safety: When required by law, subpoena, or legal process, or to protect the rights, property, or safety of Sedulous Commerce, our clients, or others.
• Business transfers: In connection with a merger, acquisition, or transfer of assets, subject to this Privacy Policy.

As stated in Section 4, mobile opt-in data and SMS consent are excluded from all sharing and are never disclosed to third parties or affiliates.

6. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, remember preferences, analyze traffic, and measure advertising performance (including through Google and Meta). You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements, after which it is deleted or anonymized.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us at [email protected]. You may opt out of SMS at any time by replying STOP, and out of marketing emails using the unsubscribe link in any email.

10. Children's Privacy

The Site and Services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date reflects the most recent changes. Continued use of the Site or Services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact: